LIQUIDS, AEROSOLS AND GELS (LAG) RESTRICTIONS

LAG restrictions apply to all carriage of Liquids, Aerosols and Gels in hand-carry luggage on all flights departing from affected airports. This includes in-flight purchases from Temptations. All LAG purchases must be placed in sealed tamper-evident bags, with receipts clearly displayed in the sealed bags.

Information on Customs Allowances Policies can be found here

Q1 What are the LAG items sold in Temptations?
All items grouped under the categories of Fragrances, Cosmetics (except makeup palettes) and Liquor are classified as LAG items. Eg. perfumes, skincare products such as facial masks, creams, balms, gels and oil, as well as cosmetics such as mascara, lip gloss and any other items of similar consistency.

Q2 Is there a limit on the number of bags that can be brought on board the flight? Can more than one LAG item be placed in the same sealed LAG bag?
Passengers may bring more than one sealed tamper-evident bag on board the flight. More than one LAG item may be placed in the bag, but the receipt must be clearly displayed in the sealed bag.

Q3 Must LAG items placed in sealed tamper-evident bags be removed from their boxes?
No, the items do not need to be removed from their boxes.

Q4 If I am transferring or transiting at another airport, will my Temptations LAG purchase be allowed to pass through security?
i) Stations where LAG items are not permitted
For passengers who are on transit in the following stations and continuing to another destination by air, do note that Liquid, Aerosol and Gel items purchased on board will not be permitted past the baggage security screening point. As such, you are advised to purchase such items only on the last sector of your travel.

Region Station
South West Pacific Australia: Adelaide, Brisbane, Melbourne, Perth and Sydney (except domestic flights), New Zealand: Auckland and Christchurch
West Asia and Africa Ahmedabad, Bangalore, Cape Town, Chennai, Colombo, Delhi, Dhaka, Jeddah, Kolkata, Malé and Mumbai
Europe Athens and Moscow
North Asia Beijing, Fukuoka, Guangzhou, Hong Kong (to America), Nagoya, Osaka, Shanghai and Taipei
Southeast Asia Bali, Hanoi, Ho Chi Minh City, Jakarta, Surabaya, Yangon
ii) Stations where LAG items are to be checked in prior to connecting flight
For passengers who are on transit in the following stations and continuing to another destination by air, do note that you will be required to check in your Liquid, Aerosol and Gel items purchased on board prior to proceeding to the connecting gate before moving on to your final destination. If you are unable to check in your purchases, we recommend that such items be purchased only on the last sector of your travel.
Region Station
North America Houston, Los Angeles, New York (JFK) and San Francisco
iii) Stations where LAG items are to be sealed in a tamper-evident bag
For passengers who are on transit in the following stations and continuing to another destination by air, do note that Liquid, Aerosol and Gel items purchased on board must be sealed in a Temptations tamper-evident bag accompanied with proof of purchase. If you are on transit, please request for a tamper-evident bag when making LAG purchases.
Region Station
West Asia and Africa Colombo, Dubai, Istanbul and Johannesburg
Europe Amsterdam, Barcelona, Copenhagen, Frankfurt, London, Manchester, Milan, Munich, Paris, Rome and Zurich
North Asia Narita, Haneda, Hong Kong (from America) and Seoul
Southeast Asia Bangkok, Brunei, Manila and Singapore*
South America São Paulo
*For passengers who are on transit in Malaysia, and continuing to Australia and the USA by air, please purchase Liquid, Aerosol and Gel items only on the last sector of your travel.

Q5 Will Temptations provide a full refund in the event that my LAG items are confiscated at the transiting/transferring airport?
Temptations will NOT provide any refund for any LAG items confiscated at LAG affected airports. If in doubt, passengers are advised to check with our customer service representatives at [email protected] prior to ordering online or our cabin crew onboard.

Important Note:

Tamper-evident bags are available and will be provided only to transit/transfer passengers who purchase LAG items from Temptations. Without a tamper-evident bag, LAG items carried in hand-carry luggage into LAG-affected airports will be confiscated. Please check with our cabin crew on the availability of these bags.

Information on Customs Allowances Policies can be found here